West Virginia overcharge rights
Overcharged in West Virginia? You're owed the difference.
The posted price is the price. If the register charged more, the store should refund the difference.
Check my receipt →Example in West Virginia
Shelf $3.48 → charged $3.98
The $0.50 difference. We found no bonus law for your state, but stores refund overcharges.
No bonus law we could find
Only Michigan, Massachusetts and Connecticut pay shoppers extra for a scanner overcharge, as far as our September 2026 research found. In West Virginia you’re still owed the difference, and charging more than the posted price is a weights and measures problem the state can inspect.
Who checks price accuracy in West Virginia
WVDOL Weights and Measures
570 MacCorkle Avenue West, St. Albans, WV 25177
(304) 722-0602
Agency website →How to get it back
- 1. Snap the shelf tag before checkout. Digital tags can change later.
- 2. Snap the whole receipt before you leave, or screenshot the digital one.
- 3. Go to customer service with the words Checkout Cop gives you.
What does a store in West Virginia owe me if I'm overcharged at the register?+
The difference between the posted price and what you were charged. We found no West Virginia law that pays shoppers a bonus on top (researched September 2026), but stores refund overcharges at customer service.
Who checks price accuracy in West Virginia?+
WVDOL Weights and Measures, (304) 722-0602. Weights and measures offices inspect scanners and shelf prices.
Do I need to talk to a manager?+
Usually not. Customer service or the self-checkout attendant fixes price errors. Ask for a manager only if they say no.
General information, not legal advice. Laws change; check the official source.