Overcharged at checkout?
Make them pay it back.

No. It's a math check against public NIST tolerance tables, based on the numbers you enter. Only your state weights and measures agency can make an official determination. See the disclaimer.

Not always. There's no single one-ounce rule. The allowed shortfall depends on the product and the package size. For USDA-inspected meat and poultry like bacon, in packages from 7 oz to 3 lb, it is 1 oz. For most other foods it's smaller on small packages and bigger on large ones: 11/16 oz on a 16 oz package, about 1.1 oz on a 2 lb bag. Meat and poultry fall under the USDA and your state weights and measures office. Most other foods fall under the FDA and your state office. Inspectors also test a batch of packages, not one, so a single package slightly over the line isn't automatically a violation.

Verify it first with coins. See how on the data sources page. A cheap or uncalibrated kitchen scale can create a false result in either direction.

No. The weight check and the price check are both free, with no account required.

An independent small publisher runs Checkout Cop. Reading pages show a few ads, mostly for our other websites. Ads never appear on the checks or your results, and no store or brand we check can advertise or change a result. See About us.

Nothing counts until you confirm every number. Tap any number to fix it before you check.

No, but it's easiest there. Snap the shelf tag before checkout and the receipt before you leave, then go to customer service. Noticed at home? Bring the receipt and your tag photo back. In Michigan you have 30 days. See what to do in every situation.

Usually not. Customer service or the self-checkout attendant fixes price errors every day. Ask for a manager only if they say no.

Take it in parts, up to 4 photos, and we match every tag you saved to its line. Digital receipt in the store's app? Take a screenshot and choose it instead.

Everywhere, the difference. In Michigan, the difference plus a bonus of 10 times the overcharge (at least $1, at most $5), if you tell the store within 30 days. In Massachusetts, an item $10 or under is free, and over $10 you get $10 off. In Connecticut, one item is free, up to a value of $20. See overcharge rights by state for the details and official sources.

Price: screenshot your cart when you order, then use the store app's refund or report-a-problem option. The bonus rules are written for prices posted in the store. Weight: the same legal limit applies as in the store. See what to do for online orders.

No, Checkout Cop doesn't publish or rank stores by user reports, and never will. A single unverified measurement displayed as a public accusation isn't fair to a store, and it isn't the same thing as a complaint filed with the agency whose job is to actually check.

The type-it-in check runs entirely in your browser. The camera tools send each photo once to be read, then throw it away. We don't keep your photos, receipts, or prices. See the privacy policy.